Terms & Conditions of Use and Terms of Trade
1) british-bodybuilding.co.uk’s Rights
british-bodybuilding.co.uk (“we/us”) reserve the right to via web order:
2) Third Party Links
We may also provide links to other web sites or resources from time to time. Therefore any such link to other web sites or resources is not an endorsement. This of such web site or resources and you acknowledge and agree that we are not responsible for the availability of and content on such web sites or resources.
3) Intellectual Property
You acknowledge and also agree that all copyright, trade marks and all other intellectual property rights in all material on the Web site, the Web site design, structure and graphics and all software and source codes connected with the Web site shall remain at all times vested in us or our licensors. You’re also permitted to use this material only as expressly authorised by us. You acknowledge and agree that the material contained within the Web site is made available for your personal non-commercial use only. You may only access, view, copy and/or print pages from the Web site for the sole purpose of you evaluating whether to and/or placing an order with us. Any other use of the material within the Web site is strictly prohibited.
4) Limitation Of Liability
The Web site is provided to you on an “as is” and “as available” basis without any warranty being given in relation to the Web site including (but not limited to) implied warranties of non-infringement, compatibility, security, accuracy or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the Web site will meet your requirements or will be uninterrupted, timely, or error-free, that defects will be corrected or that the site or the server(s) that makes it available are free of viruses or bugs.
British-bodybuilding will not be responsible or liable to you for any loss of material through the Web site. We will not be liable in contract, tort, negligence, for pre-contract or other representations (other than fraudulent or negligent representations) or otherwise out of or in connection with these Terms & Conditions of Use for: ? any economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any special or indirect losses whatsoever. Nothing in these Terms & Conditions of Use shall exclude or limit liability for death or personal injury resulting from our negligence or that of our agents or employees.
You agree to fully indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of these Terms & Conditions of Use by you or other liabilities arising out of your use of the Web site
These Terms & Conditions of Use shall be governed by the laws of and you agree to submit to the exclusive jurisdiction of the English court.
8) Our Details
You may via email the Customer Services team on email@example.com between the hours of 9am – 6pm GMT (Monday – Friday).
All orders made by you through our web site are subject to acceptance by us. We may choose not to accept your order for any reason. If the goods you have ordered are not available from stock we will contact you by email and you will have the option to:
* wait until the goods are available from stock;
* cancel your order in accordance with our Cancellation & Returns Policy.
10) Description Of Goods & Prices
After we receive your order, we will confirm by email the details. Also a description and price for the items you have chosen. If these differ from the details, description and/or price shown on the Web site and you wish to cancel your order you may do so in accordance with our Cancellation & Returns Policy. All details, descriptions and prices for the goods appearing on the Web site are correct at the time when the information was inputted. You should check any received goods on arrival to ensure that they are not faulty. Prices that are reduced for sales and promotions are only valid for the specified period. We reserve the right to adjust the price and specification of any item on the Web site at our discretion. British-bodybuilding reserve the right to Withdraw Items on the Web site at our discretion at any time. We will not be liable to you or anyone else for withdrawing any items from the Web site or refusing to process an order.
You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we will not be liable for any delay or non-delivery and we are not obliged to inform you of the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment.
12) Delivery & Risk
We dispatch items ordered by you as they are available using the 1st Class Royal Mail recorded delivery service. The Couriers will attempt to deliver your parcel and will request a signature. If for any reason the courier can not attain a signature at the requested delivery address they will return your parcel to a local depot. A card will be placed through the requested delivery address stating the destination of your parcel. Orders will be sent to the delivery address that you have either in your paypal account or the address specified. We will use our reasonable endeavours to ensure that the estimated delivery times set out in this Delivery & Risk section are met but we cannot accept any liability for late deliveries. On occasion items may be Lost in the Post. If this occurs, you must follow the instructions set out in this Delivery & Risk section.
Once the goods have been received by you, all risk of damage to, or loss of, the goods shall pass to you. If you intend to cancel your order in accordance with the Cancellation & Returns policy, you must keep good care of the goods pending their return to us.
british-bodybuilding.co.uk does not offer an insurance for loss or damage. You the customer take all responsibility for any loss or damage that may occur.
british-bodybuilding.co.uk cannot be held responsible for any loss or damage.
Please ensure that you provide a valid working email address, as this will be our first point of contact to you the customer. All goods desptached by British Bodybuilding are recorded and require a signature by the customer upon receipt. In the event of the customer not being available a card will be issued from the given courier. (larger items will usually be sent via dpd, small items 1kg or less will be sent Royal mail 1st class recorded delivery). Uk delivery times are generally 1-3 working days. In most cases delivery takes 24 hours. Inevitably delays can occur which British Bodybuilding will do their utmost to rectify your patience in these matters is appreciated. PLEASE NOTE: IN SOME RARE CASES CONSIGNMENTS ARE LOST IN TRANSIT; THESE GOODS MAY TAKE UP TO 60 DAYS TO REACH THE CUSTOMER.
Orders received before 2:00pm on any given working day will be dispatched the same day. Any order errors must also be reported to british-bodybuilding.co.uk within 48 hours; no exchange of product can be after this time. If the consignment has been dispatched and you require a change of address after this time, a charge of £10.00.
BFPO addresses : Delivery via Royal Mail, therefore, delivery times may vary. Due to security restrictions BFPO 641 & 645 will not accept parcels over 2kg.
All returned orders will be charged at £5.50 to be resent to customers. Also any Non-collected consignments will be charged at £5.50. Any Order refused on delivery will be charged a standard rate of £21.50
The vast majority of orders are delivered on time, but from time to time items may go missing. As items can be shipped from different locations and using different services. Please see the table below for what to do if you suspect that an item we have sent has been lost in transit:
Please note: Failure to follow the procedure as detailed below may result in a considerably longer resolution time.
Step 1 >
ALLOW 7 WORKING DAYS FROM THE DATE OF DESPATCH. We will send you an email to tell you when we have dispatched an item.
Step 2 >>
Contact your local Royal Mail sorting office to make sure they are not holding any items for you. Make sure you record the name of the person you spoke to. Also the address of the sorting office, as you will need this information to continue your claim. If the sorting office are NOT holding items for you, contact us! Make sure you provide the information above, TOGETHER with confirmation of you full DELIVERY ADDRESS.
Step 3 >>>
We will process your claim (usually within 1 – 2 working days). Pending our investigation, we may send out a free-of-charge replacement item. If you wish replacement goods to be sent, you must contact us within 28 days of your order being dispatched. We will not send replacement items unless you have followed the above procedure.
13) Limitation Of Liability
To the fullest extent permissible under law, we disclaim any and all warranties of any kind. (whether express or implied) in relation to goods purchased by you through the Web site Your statutory rights as a consumer are not affected. Therefore our liability in contract, tort, negligence, pre-contract or other representations or otherwise arising out of or in connection with these Terms & Conditions of Trade shall be limited in aggregate to all sums paid by you to us. In any event, we shall not be liable to you under, or in connection with these Terms & Conditions of Trade in contract, tort, negligence, pre-contract or other representations (other than fraudulent or negligent representations) or otherwise for any economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings) or for any special or indirect losses whatsoever. Nothing in these Terms & Conditions of Trade shall exclude or limit liability for death or personal injury resulting from our negligence or that of our agents or employees.
15) Changes To These Terms & Conditions Of Trade
We may also change these Terms & Conditions of Trade at any time.
Each provision of these Terms & Conditions of Trade shall be construed separately and independently of each other and the invalidity of any one part shall not affect the validity of any other part.
17) Our Details
You may via email contact the Customer Services team on firstname.lastname@example.org between the hours of 9am – 6pm GMT (Monday – Friday).